Returns For Online Purchases

We are sure that you will be very happy with your floor, but if for any reason the floor does not meet your expectations we can, of course, accept returns on orders excluding Bespoke Flooring or Discounted Flooring. Please note on certain floors a restocking fee may be applicable, for more information contact prior to purchasing.

To be eligible to return a floor, you must notify us by email within 7 days of receiving the floor that you would like to return it. The delivery must arrive with us no later than 30 days after it was delivered to you. We will not be liable for the cost of carriage for the return of the goods by you. All goods must be returned in their original packaging, unopened in a perfect resaleable condition.

Returns can be made by appointment to the following address; MyFloors, Beauparc House, Mountain Park, Carlingford, Co. Louth A91 Y090